Privacy Policy
Privacy Policy – Ceylon Luxe Sapphire
Last Updated: 22th August 2025
At Ceylon Luxe Sapphire, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, make a purchase, or interact with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order or create an account.
Browsing Data: IP address, browser type, device information, pages visited, and referral links.
Communications: Any messages, inquiries, or feedback you send to us via contact forms, email, or live chat.
Cookies & Tracking Technologies: To improve your experience, we may use cookies, analytics, and similar tools.
2. How We Use Your Information
We use your information to:
Process and deliver orders
Provide secure payments and order tracking
Improve our website, services, and customer experience
Send promotional offers, newsletters, and product updates (only with your consent)
Prevent fraud, protect our business, and comply with legal requirements
3. Sharing of Information
We respect your privacy and do not sell or trade your personal information. However, we may share your data with trusted third parties for:
Payment Processing (e.g., banks, payment gateways)
Shipping & Delivery Services
Website Analytics & Marketing Tools (Google Analytics, Facebook Pixel, etc.)
Legal Compliance (if required by law or court order)
All third-party partners are obligated to handle your data securely and in line with privacy regulations.
4. Data Protection & Security
We use SSL encryption to protect data transmission.
Sensitive payment details are processed through secure, PCI-compliant gateways.
Access to personal information is restricted to authorized personnel only.
5. Your Rights
Depending on your location, you have the right to:
Access, update, or delete your personal information
Opt out of marketing communications at any time
Request a copy of the data we hold about you
Withdraw consent for data processing where applicable
To exercise these rights, please contact us at sales@ceylonluxesapphires.com.
6. Cookies & Tracking
We use cookies to:
Remember your preferences and shopping cart
Analyze site traffic and performance
Provide personalized offers and ads
You may disable cookies through your browser settings, but some website features may not function properly.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices, and we encourage you to review their policies separately.
8. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect data from minors.
9. Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Ceylon Luxe Sapphire
Email: sales@ceylonluxesapphires.com
Phone: +1 (628) 288-5200