Last Updated: 22th August 2025
Welcome to Ceylon Luxe Sapphire. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.
This website is owned and operated by Ceylon Luxe Sapphire.
By browsing or purchasing from our site, you agree to comply with these Terms & Conditions.
We may update or modify these Terms at any time. Continued use of our website means you accept any changes.
We specialize in authentic Ceylon sapphires and fine jewelry.
All product descriptions, images, and details are provided for informational purposes. While we strive for accuracy, slight variations may occur in gemstone color, size, or weight due to natural characteristics.
All orders are subject to acceptance and availability.
We accept payments via secure gateways such as Credit/Debit Cards, Bank Transfers, and PayPal.
By placing an order, you confirm that the payment information provided is valid and authorized.
Once payment is received, you will receive a confirmation email with your order details.
We only ship locally (United States) through trusted courier partners.
Delivery times may vary depending on destination, customs clearance, and product availability.
Customers are responsible for any applicable import duties, taxes, or fees charged by local authorities.
Due to the nature of gemstones and jewelry, returns are accepted only if the item is damaged or not as described.
Claims must be made within 10 days of delivery by contacting us at sales@ceylonluxesapphires.com.
Refunds (if applicable) will be processed via the original payment method.
Customized or engraved items are non-returnable and non-refundable.
All gemstones sold by Ceylon Luxe Sapphire are guaranteed to be authentic natural sapphires, sourced from Sri Lanka.
Certificates of authenticity and gemological reports are provided for selected items.
All content on this website—including text, images, designs, and logos—is the property of Ceylon Luxe Sapphire.
You may not copy, reproduce, or distribute any content without prior written permission.
We are not responsible for:
Delays caused by shipping providers or customs authorities
Losses due to incorrect customer-provided details (e.g., address errors)
Misuse, mishandling, or alteration of products after delivery
Our maximum liability is limited to the total amount paid for your purchase.
Your personal data is collected and processed according to our Privacy Policy
We use secure encryption and payment gateways to ensure safe transactions.
If you have any questions regarding these Terms & Conditions, please contact us at:
Ceylon Luxe Sapphire
Email: sales@ceylonluxesapphires.com
Phone: +1 (628) 288-5200
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